We accept Visa, Mastercard, Money Order and cheques. We will also accept Euros sent by recorded/insured delivery.
Any book may be returned within 7 days of receipt, but please pack carefully.
The shipping matrix gives an estimate of likely shipping costs, however postage is charged at cost. Books will normally be sent by First Class or Airmail marked 'Printed Matter, with a return address label. We will email to discuss the best shipping method for heavy (over 1kg) or expensive items. We use 'International Signed For' for more expensive items being sent outside the UK.
All books are carefully packed in tissue, bubblewrap and brownpaper. Cardboard is also used when appropriate. We have been mailing books world wide for over twenty years, so we have plenty of experience in getting it right.
Books are insured in transit, either through the Post Office or our own policy.
Books may be reserved for up to seven days on receipt of a name, address and telephone number
All books are UK first editions unless otherwise stated. The words 'first edition' means first printing, later issues will be described as reprints. An edition with illustrations would be described as 'first edition thus'.
As a visitor to the Site, you can engage in many activities without providing any Personal Information.
However, when you register to use our site and order products or services as our subscriber in order to provide the services to you, we may collect the following Personal Information from you:
As is true of most websites, when you use our site, we may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. We also use such environmental variables to measure traffic patterns on the Site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.
Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us.
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by logging into the system and access your account, where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable timeframe.
We store information that we collect through cookies, log files, transparent images, secure database entries, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your membership usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on us), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
We use one or more outside credit card processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.
We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for us.
We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Web Sites, please email us.
The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.
Technologies such as: cookies, beacons, tags and scripts are used by us and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.